Privacy Policy

Mediworld Fertility is committed to protecting the privacy and confidentiality of all patients and website visitors. This policy explains how we collect, use, and protect your personal information.

Effective Date: January 2026
Website: www.mediworldfertility.com

By using the Mediworld Fertility website at www.mediworldfertility.com, you agree to the practices described in this Privacy Policy. We encourage you to read this document carefully before submitting any personal or medical information through our website.

Your privacy matters deeply to us. Mediworld Fertility handles all patient and visitor data with the utmost confidentiality, in keeping with our commitment to compassionate, patient-centred care.

1. Information We Collect

When you visit the Mediworld Fertility website or contact our clinic, we may collect the following categories of information.

Personal Information

• Full name
• Phone number
• Email address
• Age and gender
• Address or city

Medical Information

• Medical and fertility history
• Diagnostic reports
• Test results
• Treatment information

Technical Information

• IP address and browser type
• Device information
• Pages visited
• Website usage patterns

Appointment Information

• Preferred consultation time
• Preferred centre location
• Reason for consultation
• Referral information

Medical information is only collected when you book an appointment, consult with our doctors, or submit a medical enquiry through our website. This information helps our doctors provide accurate diagnosis and personalised fertility treatment recommendations.

2. How We Use Your Information

The information we collect may be used for the following legitimate medical and service purposes.

• To schedule consultations and appointments at any of our Delhi NCR centres
• To provide infertility diagnosis and fertility treatment services
• To respond to patient and visitor enquiries in a timely manner
• To improve the functionality and usability of our website and patient services
• To communicate treatment updates, appointment reminders, and clinic information
• To conduct anonymised clinical research and quality improvement activities
• To comply with applicable legal and regulatory healthcare obligations

We only use personal and medical information for the purposes for which it was collected. We do not use patient data for unsolicited marketing communications.

3. Sharing of Information

Mediworld Fertility does not sell, rent, or trade personal information to any third party under any circumstances.

However, your information may be shared in the following limited and necessary situations.

• With medical professionals directly involved in your fertility treatment or diagnosis
• With accredited diagnostic laboratories for the purposes of medical testing
• With authorised healthcare staff and administrative personnel within Mediworld Fertility
• With verified partner hospitals or specialists where a clinical referral is required
• When disclosure is required by law, court order, or applicable government regulations

All parties with whom information is shared are required to treat it with strict confidentiality and to use it solely for the stated purpose.

4. Data Security

Mediworld Fertility takes appropriate technical and organisational security measures to protect all patient and visitor information against unauthorised access, misuse, loss, or disclosure.

Security measures include:

• Secure and encrypted servers for patient data storage
• Restricted data access limited to authorised healthcare professionals and administrators
• Data protection protocols and regular security reviews
• Physical security measures at all Mediworld Fertility centres
• Staff training on patient data confidentiality and information security

While we implement industry-standard security measures, no method of data transmission over the internet is entirely secure. Patients are advised not to share sensitive medical information through unsecured channels.

5. Cookies and Website Tracking

The Mediworld Fertility website may use cookies and website analytics tools to improve user experience and understand how visitors engage with our content.

Cookies help us:

• Understand visitor behaviour and frequently accessed content sections
• Improve website navigation and usability
• Provide relevant fertility information to returning users
• Measure the effectiveness of our online information resources

Users can disable cookies at any time through their browser settings. Disabling cookies will not affect your ability to access information on the website or contact our team.

6. Third-Party Links

The Mediworld Fertility website may include links to external websites such as medical information portals, regulatory bodies, or affiliated healthcare organisations.

Mediworld Fertility is not responsible for the privacy practices, content, or security standards of any third-party website. Users are advised to review the privacy policies of external websites before submitting personal information.

7. Confidentiality of Medical Information

All medical records and patient data at Mediworld Fertility are treated as strictly confidential and are governed by the ethical standards of medical practice in India.

• Patient medical records are only accessible to healthcare professionals directly involved in treatment
• No medical information is disclosed to family members or third parties without patient consent unless legally required
• All staff members are bound by professional and contractual obligations of confidentiality
• Medical records are retained for the period required under applicable healthcare regulations

Mediworld Fertility follows applicable healthcare data protection standards and the ethical guidelines issued by the Indian Council of Medical Research (ICMR) for patient data management in ART clinics.

8. Your Rights

Patients and website users have the following rights regarding their personal and medical information.

Right of Access
You may request access to the personal or medical information we hold about you.

Right to Correction
You may request correction of inaccurate or incomplete information.

Right to Withdraw Consent
You may withdraw consent for non-essential data use where applicable.

Right to Enquire
You may contact us with any questions or concerns regarding the management of your data.

Requests related to these rights can be submitted through the contact details provided below.

9. Updates to This Policy

Mediworld Fertility reserves the right to update or revise this Privacy Policy at any time to reflect changes in services, technology, legal requirements, or regulatory obligations.

Updated versions will be published on this page with a revised effective date. Continued use of the website following any update constitutes acceptance of the revised policy.

10. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or the management of your personal information, please contact us.

Mediworld Fertility
Aashlok Hospital, Safdarjung Enclave
New Delhi – 110029

Phone: +91 93156 15376
Email: info@mediworldfertility.com